Austin Community Foundation (ACF) is committed to maintaining the confidentiality and security of personal information entrusted to us by our donors and all others who use this website. Our privacy policy describes how Austin Community Foundation gathers, uses, discloses and manages personal information of visitors and users.
Last updated: February 2025
Introduction
This Privacy Policy (“Privacy Policy”) describes (a) how Austin Community Foundation (the “Foundation,” “we,” “us,” or “our”), either directly or through Service Providers (as defined below), collects information from you in connection with your use of the Sites (as defined below), (b) how we use and disclosure your information, and (c) the choices available to you regarding our use of your information and how you can access and update this information.
As used in this Privacy Policy, the terms “Service Providers” means third-party providers who provide certain services to us (e.g., analytics, applications, hosting, software maintenance, satisfaction surveys, database maintenance, etc.) related to the Sites, and “Sites” means: (a) our website, www.austincf.org, (the “Website”) and (b) certain other websites, blogs, online communities, social media platforms, and other services we may provide from time to time that link to this Privacy Policy, however such Sites are accessed or used, whether via personal computers, mobile devices, or otherwise.
By using the Sites, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Sites.
If you have questions or complaints regarding our Privacy Policy or practices, please contact us at (512) 472-4483 or by emailing info@austincf.org.
How we collect your information
We collect information related to you and your use of the Sites in the following ways:
Information you provide to us
- Registration – In order to use some features of the Sites, you must first complete a registration form. During registration, you may be asked to provide personally identifiable information and contact information (e.g., name, organizational affiliation, email, phone number, etc.). If information requested is marked as “optional,” you are not required to provide that information to complete the registration process.
- Email Subscription – In order to subscribe to our email mailing lists you must complete a registration form. During registration, you may be asked to provide personally identifiable information and contact information (e.g., name, organizational affiliation, email, phone number, etc.). If information requested is marked as “optional,” you are not required to provide that information to complete the registration process. Subscriptions to our email mailing lists must be confirmed by clicking on the confirmation link sent to you via the email address provided upon registration.
- Contacting Us – You may choose to contact us, for example, to obtain technical support or provide feedback on the Site. We may collect any information you choose to provide when you communicate with us.
Information collected from your use of the Sites
- Site Usage Information: Whenever you use this website, certain types of internet usage information may be received and stored; information from your browser, including your IP address, pages visited, the length of time you spend on the site, and files you download is recorded in the website server logs.
- We and our Service Providers also may use technologies in our email communications to let us know which emails and links have been opened by recipients. This allows us to, among other things, gauge the effectiveness of our customer communications and marketing campaigns.
How we use the information collected
We use the information collected from you for the following purposes:
- to provide you with information about events, activities, opportunities, products, or services that might be of interest to you;
- This information may come in the form of mailings and emails.
- to respond to your inquiries and to provide you with customer support;
- to conduct or facilitate surveys;
- to maintain and administer the Sites;
- to customize your experience, including providing engaging and consistent experiences across the Sites and providing you with more relevant products, services, or content;
- to enforce the terms of use for the Sites or this Privacy Policy;
- to deliver products or services to you; and
- for any other purpose(s) described to you at the time you provide your information to us.
We will retain information collected from you for the duration of your relationship with us or as necessary to provide services that you request, comply with our legal obligations, resolve disputes, and enforce our agreements.
How we share the information collected
We may share the information collected from you as follows:
- with Service Providers that assist us in the provision of Services to you;
- to conform or comply with the law;
- if we have a good faith belief that such action is necessary to comply with a lawful court order, government investigation, or subpoena, or is necessary and appropriate to cooperate with investigations by law enforcement or regulatory authorities or to participate or cooperate with a judicial proceeding;
- to enforce applicable terms and conditions of the Sites;
Children’s personal data
Our Site is generally not directed to any individuals under the age of 18 who reside outside of the United States. Children in the United States who are under the age of 13 may provide personal data in connection with their scholarship searches and scholarship applications, which are available through our third-party Service Provider. If we learn that we have collected or received any children’s data without the parental consent required by any applicable law, we will take steps to delete that information as soon as possible.
Choice/opt-out
If you no longer wish to receive communications from us, you may opt out of receiving these communications by emailing info@austincf.org
From time to time, it may be necessary for us to send out service-related announcements. Generally, users may not opt out of these communications unless they deactivate their account.
Links
The Sites may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Sites and to read the privacy policies of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected on our Sites
Security
We have put in place appropriate physical, technical, and administrative procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. You acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control, and the security, integrity, and privacy of all information and data exchanged between you and us through this Site cannot be guaranteed. We encourage you to be careful when using the Internet or transmitting data through a wireless network.
Data retention
The Foundation will retain your personal data for the time necessary to fulfill the purposes for which your personal data was originally collected or received and to meet the Foundation’s legal obligations.
If you no longer desire our services and you want your profile to be deleted from our systems, please contact us at info@austincf.org and let us know you want your profile to be removed and be sure to include the email address associated with the profile to be removed.
Changes to this Privacy Policy
We may amend this Privacy Policy at any time in our sole discretion, without notice to you. It is your responsibility to review this Privacy Policy from time to time, to see if modifications have been made. Any modification is effective immediately upon posting on the applicable Site. Your continued use of the relevant Sites following modification of this Privacy Policy will be conclusively deemed to signify your acceptance of the modification. If we make any material changes to this Privacy Policy, we may notify you either by email (sent to the email address specified in your account) or by means of a notice on the applicable Site(s).
Contact us
If you have any questions about our Privacy Policy or privacy practices, please contact us at:
Email: info@austincf.org
Mail:
Austin Community Foundation
Attention: Privacy
4315 Guadalupe Street
Suite 300
Austin, Texas 78751